Sarah is a seasoned professional with over 16 years of experience in the customer service industry, known for consistently delivering world-class customer experiences and creating business solutions that are tailored to meet specific client needs. Her career has spanned multiple sectors, including telecommunications and banking/finance technology, where she has successfully managed a variety of roles and teams with differentiated expertise. Sarah's ability to lead and adapt to diverse business environments, both in the United States and Australia, highlights her global perspective and versatility. Throughout her career, she has demonstrated strong leadership, a deep understanding of customer service dynamics, and a commitment to operational excellence, making her an invaluable asset in any organization she serves.